Customer insights
Administration
Take your customer feedback to the next level
In January, we plan to run an Early Access Program (EAP) for a new feedback management feature: "Conversations for feedback" - a new way to discuss, refine, and shape feedback with external clients and internal teams. Subscribe to the roadmap item to join the EAP.
LaunchNotes: 2022 Year in Review
As we close out 2022 we have a lot to celebrate! It was a year of incredible growth, product momentum, and strong collaboration across our team, with our customers, and throughout the broader community, we serve.
Take a look at the 30+ major releases and feature upgrades we shipped in 2022 to significantly expand the capabilities of the LaunchNotes product success platform.
Winter innovation week at LaunchNotes kicks off a December to remember
Last week, we unleashed the entire LaunchNotes team to focus on some ideas they’ve been dying to bring to life. We’re over the moon to share the highlights from LaunchNotes’ second innovation week of 2022 and hope you’re as excited as we are in the potential of these ideas.
Drive actionable insights at scale with automated topic modeling and product analytics
Today we're pleased to announce two more massive improvements to the LaunchNotes platform: Automated topic modeling and a new executive-level analytics dashboard. Together, these two new capabilities will empower product teams to instantly see and act on opportunities at both ends of the product development lifecycle.
Introducing AI-powered sentiment analysis, domain and subscriber info panels, and more!
Today we’re excited to announce a slew of new features that will drive substantial improvements in your ability to: 1) surface valuable customer data across individual users and organizations; 2) glean quality insights from subscriber activity, engagement, and feedback; 3) ensure you’re always prioritizing the most important work based on customer needs and sentiment, even at scale.
Feature Friday - October 28: Bernie, the AI assistant, weekly bug fixes, and next week’s major releases
We have a few updates before you sign off for the weekend: Last week we introduced an AI assistant to automate and accelerate the creation of announcements–from ideation to beautiful draft–in seconds. We also zapped some bugs this week and we're putting the final polish on some major releases, shipping next week.
LaunchNotes' artificial intelligence layer is here
Today team LaunchNotes is ecstatic to introduce you to Bernie, the newest member of your product team. Bernie represents a new AI layer we’ve built into the LaunchNotes platform. Her sole responsibility is to help you supercharge your product development process and, when asked, will automate any number of tasks, from drafting new announcements in seconds to running automated sentiment analysis on customer feedback.
Announcements
Notifications
Private pages
Public pages
Administration
Major update to subscriber management
Your subscribers and visitors will see a few updates to the subscription management page on your published pages. The improved page has several updates to the way the page looks and works, all in an effort to make it more user-friendly and effective.
Announcements
Customer insights
Private pages
Public pages
Administration
Feature Friday - September 23: Sneak peek for what's shipping next week
Right around the corner–next Tuesday!–we’re going to be releasing improvements to our subscription management page and the subscriber page in the management portal.
Also some updates on what the development team is wrapping up for shipment next week, as well as some features that we'll be releasing next month.
Announcements
Notifications
Administration
Announcing an upgrade to excerpt email notifications
Today, we’ve added an option to select the excerpt-only email notification on a per-announcement basis. So if a user’s email notification excerpt default setting is off, they can override the default to publish an excerpt-only email notification for that announcement.
