Announcements Customer insights Administration

Unsubscribe improvements

STAGE: Complete

There is no explicit ‘unsubscribed’ state for project subscriptions, for example:

  • There is no date associated with an unsubscribe event

  • It’s not currently possible to accurately measure unsubscribe rates for a page

  • There is no clear path for a project user to ‘resubscribe’ a subscriber in an unsubscribed state 

Unsubscribe column & UI

To begin to solve for this, we will implement enhancements across three points that impact this experience and functionality: the published page, management portal, and database.

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