Product Updates

Announcements Embedded widgets Customer insights Meta Roadmap Administration

Feature Friday - February 17: Announcing universal search and navigation for the management portal

Today, we’re pleased to announce the v1 release of our universal search and navigation feature for those who enjoy the speed and convenience of a keyboard shortcut, helping you find what you’re looking for, or getting you to where you want to go in LaunchNotes, much, much faster.

February 17, 2023

Announcements Customer insights Roadmap Administration

Feature Friday - January 13: Bug fixes, search improvements, and Early Access for Conversations

We've addressed and remediated some bugs, made some improvements to the search functionality on a public page, and we're also happy to announce that our Early Access Program for Conversations for feedback will be kicking off next week.

January 13, 2023

Meta Private pages Public pages Administration

Announcing LaunchNotes' SOC 2, Type II certification

LaunchNotes is proud to announce we have completed SOC 2, Type II certification, an in-depth examination of our systems and controls, demonstrating our commitment to having the necessary controls in place to mitigate the risks related to enterprise-grade security, availability, confidentiality, and integrity.

January 10, 2023

Customer insights Administration

Take your customer feedback to the next level

In January, we plan to run an Early Access Program (EAP) for a new feedback management feature: "Conversations for feedback" - a new way to discuss, refine, and shape feedback with external clients and internal teams. Subscribe to the roadmap item to join the EAP.

December 21, 2022

Announcements API Embedded widgets Customer insights Integrations Meta Notifications Private pages Public pages Roadmap Administration

LaunchNotes: 2022 Year in Review

As we close out 2022 we have a lot to celebrate! It was a year of incredible growth, product momentum, and strong collaboration across our team, with our customers, and throughout the broader community, we serve. Take a look at the 30+ major releases and feature upgrades we shipped in 2022 to significantly expand the capabilities of the LaunchNotes product success platform.

December 16, 2022

Announcements Embedded widgets Customer insights Meta Notifications Roadmap Administration

Winter innovation week at LaunchNotes kicks off a December to remember

Last week, we unleashed the entire LaunchNotes team to focus on some ideas they’ve been dying to bring to life. We’re over the moon to share the highlights from LaunchNotes’ second innovation week of 2022 and hope you’re as excited as we are in the potential of these ideas.

December 9, 2022

Announcements Embedded widgets Customer insights Meta Notifications Private pages Public pages Roadmap Administration

Drive actionable insights at scale with automated topic modeling and product analytics

Today we're pleased to announce two more massive improvements to the LaunchNotes platform: Automated topic modeling and a new executive-level analytics dashboard. Together, these two new capabilities will empower product teams to instantly see and act on opportunities at both ends of the product development lifecycle.

November 9, 2022

Customer insights Notifications Private pages Public pages Roadmap Administration

Introducing AI-powered sentiment analysis, domain and subscriber info panels, and more!

Today we’re excited to announce a slew of new features that will drive substantial improvements in your ability to: 1) surface valuable customer data across individual users and organizations; 2) glean quality insights from subscriber activity, engagement, and feedback; 3) ensure you’re always prioritizing the most important work based on customer needs and sentiment, even at scale.

November 3, 2022

Announcements Embedded widgets Customer insights Notifications Roadmap Administration

Feature Friday - October 28: Bernie, the AI assistant, weekly bug fixes, and next week’s major releases

We have a few updates before you sign off for the weekend: Last week we introduced an AI assistant to automate and accelerate the creation of announcements–from ideation to beautiful draft–in seconds. We also zapped some bugs this week and we're putting the final polish on some major releases, shipping next week.

October 28, 2022

Announcements Customer insights Notifications Private pages Public pages Roadmap

LaunchNotes' artificial intelligence layer is here

Today team LaunchNotes is ecstatic to introduce you to Bernie, the newest member of your product team. Bernie represents a new AI layer we’ve built into the LaunchNotes platform. Her sole responsibility is to help you supercharge your product development process and, when asked, will automate any number of tasks, from drafting new announcements in seconds to running automated sentiment analysis on customer feedback.

October 18, 2022