Product Updates

Announcements Customer insights Integrations Meta Notifications

Feature Friday - March 24: Platform enhancements and CRM integrations in April

At LaunchNotes, we’re committed to continuously improving our platform performance to make for better customer and user experiences, and today we’re excited to announce a few enhancements that do just that! As well as, an upcoming EAP for Salesforce and Hubspot CRM integrations in April.

March 24, 2023

Customer insights Administration

Conversations for feedback now in public beta

Announcing today, Conversations for feedback now in public beta, available to all LaunchNotes' customers. This feature unlocks a product team’s ability to quickly turn any feedback item into a dialogue with customers and internal teams – directly from the feedback item and without ever having to leave LaunchNotes!

March 9, 2023

Announcements Private pages Public pages Roadmap Administration

Mighty Monday - March 6: One-click roadmap item duplication and a fresh new font

Announcing today: you can now duplicate a roadmap item! Creating a duplicate roadmap item is in response to your feedback and we heard your requests loud and clear--we're thrilled to get this time-saving feature into the hands of product teams everywhere.

March 6, 2023

Customer insights Administration

New: bulk import feedback and ideas into LaunchNotes 

Announcing a new, no-code feature to import feedback into LaunchNotes: you can now import thousands of feedback records into LaunchNotes to be efficiently categorized across multiple fields, including ideas, ensuring none of your feedback is lost or forgotten, and the most impactful feedback and ideas are being shaped and actioned for building.

February 23, 2023

Announcements Embedded widgets Customer insights Meta Roadmap Administration

Feature Friday - February 17: Announcing universal search and navigation for the management portal

Today, we’re pleased to announce the v1 release of our universal search and navigation feature for those who enjoy the speed and convenience of a keyboard shortcut, helping you find what you’re looking for, or getting you to where you want to go in LaunchNotes, much, much faster.

February 17, 2023

Announcements Customer insights Roadmap Administration

Feature Friday - January 13: Bug fixes, search improvements, and Early Access for Conversations

We've addressed and remediated some bugs, made some improvements to the search functionality on a public page, and we're also happy to announce that our Early Access Program for Conversations for feedback will be kicking off next week.

January 13, 2023

Meta Private pages Public pages Administration

Announcing LaunchNotes' SOC 2, Type II certification

LaunchNotes is proud to announce we have completed SOC 2, Type II certification, an in-depth examination of our systems and controls, demonstrating our commitment to having the necessary controls in place to mitigate the risks related to enterprise-grade security, availability, confidentiality, and integrity.

January 10, 2023

Customer insights Administration

Take your customer feedback to the next level

In January, we plan to run an Early Access Program (EAP) for a new feedback management feature: "Conversations for feedback" - a new way to discuss, refine, and shape feedback with external clients and internal teams. Subscribe to the roadmap item to join the EAP.

December 21, 2022

Announcements API Embedded widgets Customer insights Integrations Meta Notifications Private pages Public pages Roadmap Administration

LaunchNotes: 2022 Year in Review

As we close out 2022 we have a lot to celebrate! It was a year of incredible growth, product momentum, and strong collaboration across our team, with our customers, and throughout the broader community, we serve. Take a look at the 30+ major releases and feature upgrades we shipped in 2022 to significantly expand the capabilities of the LaunchNotes product success platform.

December 16, 2022

Announcements Embedded widgets Customer insights Meta Notifications Roadmap Administration

Winter innovation week at LaunchNotes kicks off a December to remember

Last week, we unleashed the entire LaunchNotes team to focus on some ideas they’ve been dying to bring to life. We’re over the moon to share the highlights from LaunchNotes’ second innovation week of 2022 and hope you’re as excited as we are in the potential of these ideas.

December 9, 2022