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30 day credit card-less LaunchNotes trial

Sign up and try LaunchNotes without a credit card. Free for 30 days.

Billing

Published by The LaunchNotes team

What's changing

Evaluators can now trial LaunchNotes for 30 days without entering in credit card information. You'll be able to pick a plan at any point during the trial to activate a paying subscription. If you are currently on the free plan or in a trial you will automatically be converted to this new system without needing to take any action.

Head over to your https://app.launchnotes.io account to test out your new trial.

Why we're doing it

- Evaluators can hit dead ends without understanding why.

- Asking for payment information is intimate. At this point we don't have enough trust to ask them for these details.

- Getting charged for the first time should be the result of an intended action; not the expiration of a timer

- Customer satisfaction is determined by expectations you have when putting payment info down. If a certain part of the product doesn't work like you expected when you put in your payment info satisfaction will be adversely affected.

Detailed overview

Starting a trial

Now, when you sign up for LaunchNotes you automatically begin a new 30 day trial. During this trial you have access to all the features of LaunchNotes.

Picking a plan

When you you're ready to activate your subscription, head over to the billing page and pick the correct plan based on what features and team member/internal follower allocations you need access to.

We'll help recommend a plan based on your usage during the trial. For example, if you added 6 team members during your trial, and choose a plan that only allows for 5, we'll kindly ask that you remove the extra team members. Or, recommend picking a plan that allows for more team members.

Activating your plan

Once you've queued up the right plan, you can check out where you'll be taken to Stripe like normal.

Expired trial

If your trial expires team members will no longer be able to sign in to use LaunchNotes until an organization admin selects a plan.

This is what team members and internal stakeholders will see when trying to sign in to an expired trial.

Public subscribers will see a 404 error when trying to access your public LaunchNotes.

What's Next?

Sign in to https://app.launchnotes.io to gain access to the new trial system. For more details visit the KB article about billing here https://help.launchnotes.io/category/106-billing or write to us support@launchnotes.io.


  • The LaunchNotes team

    **Free 30 day trial: no credit card required 🎉**

    We just rolled out the ability to start a trial with LaunchNotes with no credit card required! Try the full feature set of LaunchNotes with no credit card needed for 30 days.

    If you already signed up, you’ll be migrated to this new trial experience and your 30 days starts today. Read the full details in the Launch post.

    Sign back in to https://app.launchnotes.io/users/sign_in

  • The LaunchNotes team

    Engineering has completed their initial work on the new trial system 🛠

    It’s functionally working end to end. We’re now reviewing internally as a team for QA, design, and test coverage. Soon we’ll share a date when we believe this will be launched

    t6Ms3eF.png


    Important note: If you are currently in a LaunchNotes trial you will be converted to a new 30 day trial under this system. You won’t need to do anything. The biggest difference is you’ll have access to the full feature set of LaunchNotes for 30 days without needing to enter a credit card 🙃

  • Release was published!
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